Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Domestic Shipping (United States)

• Standard Shipping: $8.00 — estimated 5–7 business days

• Express Shipping: $15.00 — estimated 2–3 business days

• Free Standard Shipping on orders over $50

International Shipping

We ship to 27 countries worldwide. International rates are calculated at checkout based on destination and package weight via USPS and DHL Express.

International delivery times vary by destination — typically 7–21 business days. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number.

Contact Us

For shipping inquiries, email us at silkconcepthaircare@gmail.com.